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Shipping, Delivery & Returns

Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to some international destinations.

Please also note that the shipping rates for many items we sell are weight-based. The shipping costs are provided prior to checkout in the "Estimated Shipping & Tax" once you have selected the country of delivery. Please check our current promotions we may well have a free shipping option for certain countries against a certain purchase value.

Delivery
1. Estimated delivery times in several destinations can be found below:

Country Estimated Delivery Time
Austria 4 days
Belgium 3 days
Bosnia-Herzgovina 5 days
Bulgaria 7 days
Croatia 5 days
Czech Republic 4 days
Denmark 4 days
Estonia 5 days
Finland  5 days
France 2 days
Germany 3 days
Greece 8 days
Hungary 5 days
Iceland 6 days 
Ireland 4 days 
Italy 3 days 
Latvia 5 days 
Lituania 5 days
Luxemburg 3 days
Monaco 2 days
Netherlands 3 days
Norway 6 days
Poland 4 days
Romania 6 days
Serbia 10 days
Slovakia 5 days
Slovenia  4 days
Sweden 4 days
Switzerland 4 days
United Kingdom  3 days

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


2. Estimated times are not guaranteed and are to be used only as guidance
3. We shall not be liable for any failure to meet our obligations caused by circumstances beyond our reasonable control.
4. Delivery is only initiated once a payment for the product(s) has been cleared.
5. We can deliver single bottles (product) if required, but the shipping costs per bottle (product) are improved with larger orders.
6. We cannot deliver to PO boxes.
7. We shall deliver as per your instructions but in any case the delivery must be signed for on delivery.
8. It is your responsibility to ensure the recipient of the delivery at the provided address, as per your instructions, is trustworthy.
9. If any chosen products are not available we shall give you the choice of a suitable alternative or a refund for any money you have paid us for that order.
10. We reserve the right to cancel any orders we cannot fulfill for any reason. If your order is cancelled we will contact you, as soon as possible,  to explain why and we shall refund any money you have paid us for that order.
11. If your order goes missing, or is damaged, between dispatch and delivery, we will send you a replacement order as soon as we can. If we are unable to dispatch replacement goods within 15 working days of the initial expected delivery date we will offer you a full refund. For these purposes, delivery takes place when products are left at your delivery address or with someone else in accordance with your instructions.

Cancellation
1. You may cancel your order for any reason whatsoever at any time up to 7 working days from the day after the date you receive your wine, provided all of the bottles are unopened, intact and returned to us in good condition.
2. In order to cancel your order you must notify us by email on sales@loveyourtable.com
3. We shall reimburse the price of the wine within 30 days from the date you notify us of the cancellation given the products have been returned to our facilities.
4. We shall not reimburse for any shipping costs which are always at your responsibility except when you receive an incorrect item.

Returns
1. All goods should be examined at the time of delivery. Please notify us of any discrepancies, shortages or breakages within 48 hours of delivery on sales@loveyourtable.com
2. Broken products and packaging should be kept and returned for inspection and insurance purposes.


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